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[Thailand] Expanding Use of Robots in Thailand / Eliminating Manpower Shortages and Providing Contactless Services!

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In addition to popular restaurants such as MK and Yayoi Supermarkets are also introducing robots

The introduction of robots is spreading in Thailand's restaurant and distribution industry. MK Restaurant Group, a major restaurant chain in Thailand, has announced its plan to introduce 110 catering robots at its Thai food restaurant "MK" and Japanese restaurant "Yayoi" in 2021. Yayoi restaurant in 2021, and plans to increase the number to 530 robots in 355 restaurants by 2022. MK" is also working to make its robots more familiar by naming its meal delivery robots "MK Robot" after people and encouraging people to "comment in the comments section if you find a meal delivery robot" on Facebook.
In addition, Central Group, a major distribution company, has deployed product guidance robots in the food sections of department stores and affiliated supermarkets. The affiliated restaurant chain Katsuya has introduced meal delivery robots.
The manufacturing company "BRAINWORKS" has developed "ROBOSTA Café," in which robots brew coffee, and has delivered robots to restaurants and opened a café in a major private hospital in Bangkok.

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Increasing number of companies are adopting the system to solve labor shortages

Major restaurant chains, etc., had introduced meal delivery robots before the coronas, but the introduction of robots is now spreading in earnest after the coronavirus disaster. When restaurant operations were restricted following the spread of the coronavirus, many employees who had come to Bangkok from the provinces returned to their hometowns. restaurants have been operating almost normally since the end of 2021 and customers have returned, but some employees have not returned to Bangkok from the provinces, and the restaurant industry is facing a manpower shortage. Catering robots can carry more items than humans at a time, which increases the speed of service delivery. Some users have expressed their expectations for voice communication on social networking sites, and MK is considering introducing a service that sings birthday songs, for example.

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This article is co-authored by TNC Lifestyle Researcher (http://lifestyle.tenace.co.jp/) and Intage's Global Researcher.

Translated with AI Translator

  • TNCアジアトレンドラボ

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    TNC ASIA Trend Lab

    TNC ASIA Trend Lab is an information organization run by TNC Inc. that researches and shares trends in Asia. It supports corporate marketing activities by finding insights from trends rooted in the lifestyles and habits of local consumers.
    http://tnc-trend.jp/

  • Intage Inc

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    Intage Inc.

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  • Jun 07, 2022
  • 859 Views

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